Frequently Asked Questions
Everything you need to know about shopping with Mackey's
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. You will receive a tracking number via email as soon as your package leaves our warehouse.
What is Mackey's return policy?
We offer a 30-day return policy on all unused items in their original packaging. Simply contact our support team to initiate a return and receive a prepaid shipping label.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
Do you offer international shipping?
Currently, Mackey's ships to the United States and Canada. We are working on expanding our logistics to support more international destinations in the near future.
How can I track my order status?
Once your order is placed, you can visit our 'Track Order' page and enter your order number and email address to see real-time updates on your shipment.
Are your products covered by a warranty?
All products purchased through Mackey's come with a 1-year limited manufacturer's warranty against defects in materials and workmanship.